APAC IT leaders will need to be pragmatic about data management, budgets and roadmaps to deliver AI-powered CRM, says Rimini Street.

Australia’s private practice law firms are recruiting next-generation AI lawyers in the form of custom legal AI models. This could allow them to deliver accurate legal advice faster and at cheaper rates.

Data management has become critical to drawing value from generative AI, according to research from Informatica. Senior VP for the Asia-Pacific region Richard Scott argues cloud architecture is key.

Have a clear guiding vision, focus on the end customer and be ready to pivot mid-project are some of the learnings offered by Salesforce customers at the vendor’s recent World Tour in Sydney, Australia.

Telcos in the Asia-Pacific are fighting hard to boost revenue from 5G networks and cut costs from operations. AI is playing a role, as are cloud providers like Amazon Web Services.

The outing of China-backed threat actor Volt Typhoon and Microsoft’s compromise by Russia-backed Midnight Blizzard provide important cyber security strategy lessons for Australia, says Tenable.

Australian IT and security teams should play key roles in communications during outages and cyber attacks; they also need to be prepared to act when such a tech-related crisis occurs.

Rippling has launched a new Australian and regional operation that will see it take on legacy software providers in HR, IT and finance with the promise of unifying employee data.

The APA claims that payroll errors cannot be solved with better software alone. Organisations need experts well-trained on payroll technologies to help mitigate payroll noncompliance.

Cyber security threat actor VexTrio is flying under the radar for most APAC region cyber security professionals because it is a web traffic distribution middle man rather than an endpoint source of malware.